We think the question should be why not book a Primo Limo for your event? Limousines are classy, stylish and make a point that the event really means something special to you. Whoever you're renting a limo for will appreciate the extra effort you have put into it.

They can actually be cheaper than taxis. If there are 8-10 people going out for a birthday/ concerts/ private party/ you'll find that it's more comfortable, much more sociable and often cheaper to hire a limousine than hiring a taxi.

Limousine rentals run in the neighborhood of $65 - $160 per hour with a MINIMUM of 3 or 4 hours of booked time. Many companies require a MINIMUM to 3 or 4 hours to provide service, with exception to standard airport service and splits.

A deposit is required to guarantee your reservation. The minimum deposit is $100.00 or 20% of your total reservation fee, whichever is greater. Deposits may be paid by credit card, check or cash.

Payment can be made by credit card, check or cash. Our coordinators will figure your total balance, including any extra packages you order and gratuity and tell you the amount due. You may pay the full balance at the time of your deposit, or if you prefer, the balance can be paid when your limousine arrives to pick you up. All limousine reservations must be paid BEFORE your trip begins. If you plan to pay your balance by credit card, please call 3-5 business days before your reservation so we have time to process your reservation. Certain exceptions apply.

The gratuity is for the driver's service during your reservation. We calculate your expected gratuity at 20% when you make your reservation. If your reservation is paid in full including gratuity prior to your pickup, no further gratuity is necessary. If you feel your driver has done an exceptional job and want to offer him an extra gratuity, he will be happy to accept it, but we will make sure you understand that the expected gratuity has already been paid.

For your convenience, a 20% gratuity will be added to each luxury limousine. The gratuity is based on the trip's total price and charged to the deposit, along with the balance due on arrival. Any extra tip may be given directly to your driver, or by calling us at (213) 381-0003.
Please call us today to book a luxury limousine.

Unfortunately the minimum rental time is 3- 4 hours, unless you just need pickup and drop-off. Please understand that pickup and drop-off service does not allow time for picture taking alike activities. Minimum bookings can increase to 5, 6 or even 8 hours in times of high demand like weddings, graduations, proms and holidays. Waiting periods are also part of your rental time. Limos that are waiting for customers, even for 2-3 hours, cannot be used in other locations.

If you have booked the limousine for an extended reservation (2 hours or more), the driver is at your disposal for the entire time of your reservation. He will provide you with his cell phone number while you are at dinner or at some event so you may contact him at any time to come and get you.

By far the most popular that we offer is the 20 passenger H2 Hummer. We also have 10 passengers Chrysler 300 and the Ultra Clean Classic style Lincoln Limousine including the industry standard Executive Town Car, GMC Yukon XL Denali and many more. If you have a specific request, we advise you call or email us and we will let you know.

All of our limousines will come fully stocked with glassware, napkins, ice, sodas and water as part of your limousine rental. We recommend for passengers over 21 to bring along their favorite alcoholic beverages and that you bring your favorite DVD and CD's with you to listen to your favorite music on board. Many guests also bring along their cameras to preserve their special memories.

We certainly can, and we are also able to arrange Primo Vacations, free entry and VIP pass into some of the trendiest clubs. We can arrange a nice collection of DVD’s and CD’s on board the limousine. Give us a call or email to see what we can do.

Seat belts are provided in all of our limousines. Infant Car seats are upon request.

Adults over the age of 21 are allowed to drink alcoholic beverages in the passenger areas of our limousines. We do not allow anyone under the age of 21 to consume alcoholic beverages in our limousines. We do not provide alcoholic beverages unless it was ordered at booking and you should plan to bring them with you, or our driver will be happy to stop at the store for you to purchase them.

All of our vehicles are nonsmoking vehicles and this is strictly enforced. Our drivers will be happy to stop whenever you want to allow passengers outside for a smoke break, but absolutely no smoking is allowed in the limousines. If passengers smoke in the limousine, we will charge $175.00 (for detailed cleaning) and end the limousine reservation. Please be considerate and don't smoke in the limousines.

We do lots of children's birthday parties and trips for middle and high school passengers. We do not require an adult to travel with middle school and high school passengers, but they are always welcome to do so. Our drivers all really enjoy working with young passengers and get along well with them. All children younger than middle school age must be accompanied by at least one adult due to legal reasons.

Absolutely! We do lots of children's birthday parties. We recommend that an adult be in the car if your children are younger than middle school age. All children younger than middle school age must be accompanied by at least one adult due to legal reasons.

Absolutely! With many years of experience we know how to make your wedding day less stressful and more enjoyable. But as each wedding is different we strongly advise you to give us a call to discuss your requirements further. It's best to contact us as soon as you set the date for your wedding. A good guideline is to reserve your limousine the same day that you reserve your reception hall. Remember that the months of April, May, June, September, and October are popular for wedding dates. If you are booking a date during those times, make sure you do so as early as possible.

Most proms and formals are in the spring, so this tends to be a very busy time of year. It's important to make your prom/formal reservations early, as soon as the prom/ formal date are known. We'll make every accommodation to meet your needs, but your prompt action is the best insurance for securing the date you want.

On certain prom/formal dates, our cars have a 6 hour minimum booking time, plus gratuity. The deposit for these dates is 1/2 of the reservation total. All prom/formal reservations must be paid in full, including gratuity, 15 days prior to your reservation. Once we have filled our initial 6 hour minimum time slot, we will make reservations for shorter periods of time before and after the main booking if time is available. These bookings must also be paid in full 15 days prior to the date of your reservation.

In cases where you aren't using the limousine during your rental (such as bar-hopping, dinner reservations, concerts, sporting events, etc.) you still have to pay for the rental time, even if you aren't physically using the vehicle. While you are at a concert, the vehicle cannot be used elsewhere; even when there are 2 or 3 hours in between the pickup. Some companies sometimes offer a discounted hourly rate when the vehicle is idly waiting outside a concert or sports venue. In addition, if there are more than 4 hours between and pick-up with minimum travel time, some companies may offer a "split" - just a rental to-and-from your destination with no charge for waiting time in between. This is not recommended!

Waiting Time or Overtime charge starts after 15 minutes of scheduled Pickup time or drop-off time, and it billed at 30 minutes increment. Overtime rate varies depending on the Vehicle Type.

All reservations are initially booked by the hour. If you have a 2-3 hour rental, the driver will allow you an extra 15 minutes time. If you go over the 15 minutes, he will then charge you for the next 1/2 hour, plus gratuity. We will let you know whether we have another reservation right after your time and if the driver needs to end your trip exactly as scheduled. If we have time available, you are always welcome to extend your trip for as long as it is available on our schedule and the driver will charge you for your extra time, plus gratuity.

If we are picking you up anywhere in the Los Angeles area, your limousine time begins when we arrive to pick you up and ends when we drop you off. If you live outside the Los Angeles area, we have longer minimums; if you prefer, we can charge for travel time instead however you receive your full time in the limousine.

No problem! You may continue your limo reservation provided that yours is the last reservation of the day or there are no other reservations that day for that vehicle. Just check with the driver and we will do everything possible to keep the party going.

Reservations can be made 24 hours, 365 days a year at http://www.primolimoservice.com
or call our operations center at (213) 381-0003 during business hours.

A confirmation of your booking will be e-mailed to you showing the dates reserved, times, pickup instructions and amount due. Please verify the confirmation and notify us of any changes and/or corrections. If you don't have e-mail, we'll send your confirmations by fax or regular mail. Once you receive your Awaiting Confirmation email, call primo limo service at 1-866 841-1980 to confirm availability.

All deposits are non refundable if a cancellation occurs. A full fare, including a 20% gratuity, will be billed if the passenger fails to be at the designated pickup location (No-show). If for any reason, you could not locate the chauffeur call (213) 381-0003. To avoid being billed as a no-show, do not leave your location without communicating with us. We will not be responsible for service delayed or not rendered due to Mother Nature or circumstances beyond our control. Changes can be made within 48 hours for Airport Pickup, 24 hours for Airport drop off and 72 hours for Hourly charter by calling (213) 381-0003. We do not guarantee vehicle availability or price for reservation changes.

You may call our 24 operations center at (213) 381-0003.

Our dispatch is always aware of the location of your vehicle. If you do not make contact with your driver at the specified time, simply call (213) 381-0003

Since 2004

No, we will be happy to accept a reservation with your Visa, Master Card, American Express, or Discover card.

For Individuals and Corporate Accounts using credit cards:

Please print the credit card authorization form, fill it in and follow the instruction in the form, and fax it back to the fax number listed. Once we receive your form we'll open your account whether it is an individual account or corporate one and we'll notify you with your account number to start referencing to it in the reservations you place. Your account will be set up and ready for you to use in a few hours after we process your application.

For Corporate wanting Direct Billing:

Direct billing means paying by company checks on a monthly or bi-monthly basis. This option is only available for corporate accounts and will be phased in 3 months after using the credit card account. Minimum average spending of $1,000.00 per month is required to qualify for direct billing option.